Frequently Asked Questions
Do I Need To Have My Design Ready?
Depending on your specific requirements, our graphic designers can design the medal for you, or if you have no idea what the medal should look like, they will design it from scratch for you. To create your unique design, we need only the tiniest concept sketch.
What Is The Cost Of The Design?
If you place your order with us, we will design it for free, otherwise, we will charge you £49 for it (in case of order cancellation).
What Forms Of Payment Do You Accept?
We accept bank transfers. Pay Pal, OR Via Credit Card.
How Long is Production?
In general, the production time for medals ranges from 10 working days to 2/3 weeks (counting the approval of the artwork and payment in advance). A special request and an additional fee can be made for express production. Our customer service representatives can provide you with more details.
What is the most popular custom medal?
The most popular custom medal is by far the enamel medal, Full, Part, or Non Coloured.
What Is The Thickness Of Your Custom Medals?
Our medals, or custom coins? depending on the material used, can be from 2 to even 8 mm thick. We have sizes from 3mm to 100mm
Can I Receive Medal Samples?
If a customer requests free samples, we will send them.
